With the aid of tbEmailGateway, your business can protect itself from email-based risks including spam, phishing, malware, zero-day threats, impersonation, and Business Email Compromise (BEC) assaults.

It combines data protection, email continuity, DoS prevention, spam and virus blocking, encryption, and policy administration to provide a full solution.

Features

Notifications can be forwarded manually or automatically via SMS and email using the system notification function. It also supports forwarding of selected alarms to individuals based on configured notification settings

The customer should be informed via SMS and email of the status of their trouble ticket.

The Email System is integrated with TT features for automatic or manual notifications.

The User is provided with SMS and Email updates for ticket status updates and upon ticket resolution.

It rejects any mails if the sender domain is blacklisted

Within less than 60 seconds, users receive email and SMS notifications sent by the ticketing system, in accordance with an escalation matrix.