IT /ITES

Sustainable Technology Enabling Businesses

Overview

Today’s savvy business leaders know that the best way to ensure success is to put the customer experience first. Incorporating new channels such as mobile and social into the traditional contact center – and applying analytics to the resulting bonanza of information –can go a long way toward improving that experience. So can supporting a dispersed workforce, including agents who work from home or remote locations; and being able to scale staffing as needed to support increases in customer interaction during seasonal busy times or business growth.

Legacy contact center systems have become too expensive to maintain, upgrade, and integrate with newer contact channels and high-value applications such as analytics. This especially impacts organizations with limited in-house resources to implement and maintain such complex systems. And yet, a modern contact center is a must for organizations of all sizes –but most especially for mid-size companies that, until now,
may have lagged behind their larger counterparts when it comes to delivering a truly exceptional customer experience.

Our Services

Raise the bar of your customer service for your end-customers with Tech-Bridge’s tailored solutions and services for global IT/ITES companies. Connect with colleagues back at the office or with customers while on the road or help HRs conduct remote video interviews.

 

Our services include:

  • Robust off-the-shelf software systems
  • Custom development services
  • Business process optimization
  • Cloud Solutions & Services
  • Video & Optimisation Solutions
  • WebRTC based solutions

 

Why TechBridge?

TechBridge’s philosophy to simply technology motivates to develop innovative, market-focused business solutions

  • Awsome Customer Experience
  • World-class infrastructure
  • Seamless scalability
  • Reliable Services

Latest Updates

Facebook Updates

Latest Tweets

techbridgeindia @techbridgeindia
TechBridge India  @techbridgeindia
Looking for Freshers with knowledge of Networking. CCNA/CCNP/MCSE are welcome. 
TechBridge India  @techbridgeindia
Need RF survey engineers immediately